CaspianFSM
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Built for appliance repair & HVAC businesses

Manage jobs.
Dispatch faster.
Get paid sooner.

The all-in-one field service platform that helps you schedule smarter, invoice instantly, and grow your business with confidence — from the first call to final payment.

Start 14-day free trial See how it works
14-day free trial No credit card required Cancel anytime
Payment received$340 · just now
New job bookedMarcus H. · 2:30 PM
app.caspianfsm.com Live
Dispatch Board
Monday, May 18, 2026
New Job
24
Active
8
Completed
3
En route
$12.4k
Revenue
Today's jobs
MHMarcus H.Washer repair9:00dispatched
SKSandra K.HVAC service11:30in progress
DPDerek P.Fridge fix2:00scheduled
Technicians
JDJake D.En route
MRMike R.On job
SASara A.Available
Trusted by service businesses across the country
Reid's ApplianceArctic Air HVACFontaine RefrigerationSummit PlumbingBluePeak ElectricGreenLeaf LandscapingApex Pest ControlNorthwind MechanicalReid's ApplianceArctic Air HVACFontaine RefrigerationSummit PlumbingBluePeak ElectricGreenLeaf LandscapingApex Pest ControlNorthwind Mechanical
Features

Everything you need to run your service business

From the first call to final payment, Caspian keeps your operations running smoothly — no spreadsheets, no double-bookings, no chasing invoices.

Smart scheduling

Drag-and-drop dispatch board with real-time technician availability. Book jobs in seconds, never double-book again.

Live technician tracking

See where your team is at all times. Customers get automatic ETA updates so they're never left waiting.

Digital job management

Create jobs, assign parts, capture before/after photos, and collect customer signatures — all from the field.

Estimates & invoices

Turn estimates into invoices with one tap. Send professional PDFs instantly and get paid faster.

Integrated payments

Collect card payments in the field or send a payment link via email or SMS. No extra card readers needed.

Customer management

Full service history, equipment records, and contact details in one place. Build lasting customer relationships.

Route optimizationAutomated remindersReporting & analyticsTeam & rolesService catalogCustomer portal
0
Service businesses
0
Jobs managed
0
Payments processed
0
Average rating
Product tour

One console for the whole operation

Office staff dispatch from a desktop board. Technicians work the job from their phone. Everyone sees the same source of truth, in real time.

app.caspianfsm.com/dashboard
Caspian FSM
Dashboard
Customers
Jobs
Dispatch
Invoices
Reports

Good morning, Avery

Mon · 09:24 AM
Gross revenue
$48,250
▲ 12.4%
Invoiced
$31,900
▲ 6.1%
Collected
$27,480
86% of inv.
Open jobs
24
3 en route
Revenue · last 14 days
USD
Solutions

Built for the way your trade works

Caspian adapts to the realities of each trade — the parts, the paperwork, the seasonal rush. Pick yours.

Appliance Repair

Track model and serial numbers, log warranty status, and keep a full repair history per unit. Quote common jobs from your catalog and collect payment before the tech leaves the driveway.

Equipment & warranty records
Parts & truck-stock tracking
Repeat-customer history
On-site card payments
Outcomes

Less admin. More revenue.

Operators who switch to Caspian don't just digitize — they reclaim hours and close the gap between work done and money in the bank.

0
Fewer missed appointments with auto reminders
0
Faster invoicing — bill on-site, not next week
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More revenue per tech with tighter routing
0
Saved every week on scheduling & paperwork
How it works

Up and running in minutes

No lengthy onboarding. No consultants required. Just sign up and start dispatching.

01

Add your team

Invite technicians and office staff. Set roles and permissions so everyone sees exactly what they need.

02

Book a job

Enter the customer's request, assign a technician, and pick a time slot. The tech gets notified instantly.

03

Complete the work

Technicians check in, update job status, add parts, and capture customer signatures from their phone.

04

Invoice & get paid

Auto-generate an invoice from the completed job. Collect payment on-site or send a payment link.

Testimonials

Trusted by service businesses across the country

“We went from scheduling on paper to fully digital in a single afternoon. Our technicians actually love it — and we haven't had a double-booking since.”

MRMarcus ReidOwner, Reid's Appliance Repair — Austin, TX

“The invoicing alone paid for itself in the first month. We used to chase payments for weeks — now most customers pay before the tech even leaves the house.”

SCSandra ChoOps Manager, Arctic Air HVAC — Phoenix, AZ

“I was skeptical about switching from what we had, but the onboarding was smooth and the support team walked us through everything. Couldn't be happier.”

DFDerek FontaineFounder, Fontaine Refrigeration — Nashville, TN
Case study · Arctic Air HVAC

“In one season we cut our unpaid-invoice backlog from 38 days to under a week — without adding a single office hire.”

SCSandra ChoOperations Manager
Days to payment
386
Jobs / week
90128
Pricing

Simple, transparent pricing

Every plan includes a 14-day free trial. No credit card required.

MONTHLYANNUALSave 2 months

Starter

For solo operators just getting started.

$49/mo
Start free trial
Up to 2 technicians Unlimited jobs Estimates & invoices Customer management Email support
Most popular

Growth

For growing teams who need more power and visibility.

$129/mo
Start free trial
Up to 10 technicians Everything in Starter Live technician tracking Integrated payments Advanced reporting Priority support

Pro

For established businesses with large teams.

$299/mo
Start free trial
Unlimited technicians Everything in Growth Multi-location support Custom workflows Dedicated account manager SLA support

Enterprise

For franchises and multi-branch operations.

Custom
Contact sales
Everything in Pro SSO & SCIM provisioning Custom integrations & API Onboarding & migration 99.9% uptime SLA

Need a custom plan for a large operation? Talk to our team →

FAQ

Questions, answered

Most teams are dispatching their first jobs within an hour. Sign up, invite your technicians, and import your customer list — there's no lengthy setup and no consultant required.

No. The technician app is built to be self-explanatory — see your next job, navigate, update status, and collect payment. Most techs are comfortable after their first day in the field.

Yes — Caspian works on any modern iOS or Android device through the browser, and the mobile experience works offline so the basement or a dead zone won't stop a job. A native iOS app is coming soon.

Every plan starts with a full 14-day free trial — no credit card required. Explore the whole platform with your real data, and only enter payment details if you decide to keep going.

Absolutely. Import customers, jobs, and price lists from a spreadsheet in a few clicks. On Pro and Enterprise plans, our team will handle the migration from your old system for you.

Plans are priced by technician tier, so you only move up when you actually add seats. Upgrade or downgrade anytime — changes are prorated and there are no long-term contracts.

Ready to take control of your service business?

Join hundreds of appliance repair and HVAC businesses already running on Caspian. Start your free trial today — no credit card needed.

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Free for 14 days · No setup fees · Cancel anytime